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FAQs & Cancellation and Refund Policy
Find quick answers to the most common questions about our packages, hosting, processes, and requirements.
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Sponsorship Packages FAQs
No. Complimentary hosted event(s) are included only in the applicable sponsorship packages.
Yes. All hosted events are subject to EAD’s approval process, scheduling availability, and compliance with the hosting guidelines brochure. EAD will work with sponsors to coordinate event timing and ensure alignment with the official programme.
Sponsorship opportunities are available on a first-confirmed, first-served basis and remain open until all packages have been allocated.
Payment terms will be set out in the sponsorship agreement and the accompanying invoice.
Invoices will be issued by CRCICA following confirmation of sponsorship.
Yes. VAT will be applied where required in accordance with applicable laws and regulations.
Sponsors are required to submit their marketing materials upon confirmation of sponsorship. Late submissions may affect EAD’s ability to include materials in printed, digital, or promotional assets.
Please contact the EAD team at [email protected] for assistance with sponsorship opportunities, hosted events, deliverables, or submission requirements.
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Event Hosting Guidelines
Hosted events can take place from Monday to Thursday of Egypt Arbitration Days at the following times:
- Monday 12 October: 11.00am – 6.00pm
- Tuesday 13 October: 8.00am – midnight
- Wednesday 14 October: 8.00am – midnight
- Thursday 15 October: 8am – 6.00pm
Hosted events may be held at a venue of your choice. Hosts are encouraged to select venues in central locations or close to other EAD event venues to help delegates attend multiple events. If you would like recommendations, the following hotels may be suitable options.
Please note: The hotels listed below are provided for convenience only and are intended as suggested venues. Host Organisations are responsible for making their own arrangements and contracting directly with the venue of their choice. Egypt Arbitration Days does not guarantee venue availability, pricing or suitability and accepts no responsibility for the services provided by any venue.
All events should be submitted via the online form, which can be found here.
A copy of the draft schedule can be found here. Please note this is a working document and is updated on a daily basis.
Yes, if you would like your event to be longer than 4 hours you may book two time slots. The hosted event inclusion fee will be applicable for each session (e.g. a three-hour event will be chargeable at USD 2,000.
Once your event has been checked by the EAD team, it will be uploaded to the schedule as pending. The event will be confirmed and delegates able to register once payment has been received.
Delegates register via the EAD website. All hosted events are free to attend.
EAD will promote the overall programme through its website and social media channels. Events’ Hosts remain responsible for event-specific promotion and are encouraged to invite relevant clients, colleagues and other target participants directly.
Hosts will be provided with branding guidelines outlining the use of the EAD logo and other branding materials in connection with hosted events. Any use of the EAD logo must comply with these guidelines.
Hosts are responsible for sending out joining instructions to their delegates prior to the event.
One invoice will be issued per event to be paid by the nominated contact firm.
Once your event has been confirmed, you will be sent a payment details form to complete. This should be filled out and returned immediately. You will then be sent a claim form, which can be paid by bank transfer. Unfortunately it is not possible to pay by credit card.
Yes. Hosts may organise invitation-only events. However, the event must still be submitted through the EAD event submission process and included in the official programme requirements.
No. All events listed on the official EAD schedule are free to attend, so hosts are not permitted to charge attendees.
No. All delegate registrations for hosted events must be managed through the EAD registration platform.
Yes. However, any changes to the event title, venue, or speakers must be submitted through EAD
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Cancellation & Refund Policy
- Should a confirmed event host or sponsor wish to withdraw its participation after accepting the hosting or sponsorship opportunity and/or paying the applicable fee, written notice of cancellation must be submitted to Egypt Arbitration Days (EAD) at [email protected].
- The withdrawing host or sponsor shall remain liable for the following amounts:
- Cancellation more than 60 calendar days before the first day of EAD: 40% of the applicable hosting fee or sponsorship amount.
- Cancellation between 30 and 60 calendar days before the first day of EAD: 70% of the applicable hosting fee or sponsorship amount.
- Cancellation fewer than 30 calendar days before the first day of EAD: 100% of the applicable hosting fee or sponsorship amount.
- Where payment has already been made, any refundable balance shall be calculated after deducting the applicable cancellation charge, together with any bank charges, payment-processing fees, taxes and non-recoverable expenses incurred by EAD. Refunds, where applicable, shall be processed through the original payment method.
- Once the event or sponsorship has been announced, published in the EAD programme, displayed on the EAD website or promoted through EAD’s communication channels, EAD reserves the right to deduct the value of any benefits, services or promotional exposure already provided.
- If EAD is postponed, the hosting fee or sponsorship amount shall be carried forward to the rescheduled dates. If EAD is cancelled by the organisers, the host or sponsor shall be entitled to a refund of the amount paid, less any non-recoverable third-party costs and the reasonable value of any hosting or sponsorship benefits and promotional exposure already received.
- Any request to replace a host or sponsor, transfer the hosting or sponsorship opportunity, change the sponsorship category, or materially modify a confirmed event or sponsorship package shall be subject to EAD’s prior written approval.
- Acceptance of a hosting or sponsorship opportunity and/or payment of the applicable amount constitutes acceptance of this Cancellation and Refund Policy.